Terms and Conditions of Sale M60 Rugby Programmes
These terms and conditions govern your use of our website. Please read these terms in full before you use this website. If you do not accept these terms and conditions, please do not use this website. Your continued use of this website confirms your acceptance of these terms.
WE DO NOT RECOGNISE PROGRAMME MONTHLY IN ANY WAY SHAPE OR FORM AS A OMBUDSMAN SERVICE, WE WORK TO THE STANDARD SET OUT BY TRADING STANDARD AND THE CONSUMER OMBUDSMAN ADVICE SERVICE.
1.1 It is not necessary to register with us in order to use most parts of this website. However, particular areas of this website will only be accessible only if you have registered.
Use of website
1.2 This website may be used for your own private purposes and in accordance with these terms and conditions.
1.3 You may print and download material from this website provided that you do not modify or reproduce any content without our prior written consent.
1.4 All reasonable measures are taken by us to ensure that this website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.
1.5 Where possible we always try to give advance warning of maintenance issues that may result in website down time but we shall not be obliged to provide such notice.
Visitor provided material
1.7 When using this website you shall not post or send to or from this website any material:
(a) for which you have not obtained all necessary consents;
(b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;
(c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.
1.8 We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 1.7.
Links to and from other websites
1.9 Throughout this website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this website you do so at your own risk.
1.10 Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:
(a) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;
(b) you do not misrepresent your relationship with this website; and
(c) the website from which you link to this website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.
1.11 By linking to this website in breach of clause 1.10 you shall indemnify us for any loss or damage suffered to this website as a result of such linking.
1.12 Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and, or up to date.
1.13 All material contained on this website is provided without any or warranty of any kind. You use the material on this website at your own discretion.
Exclusion of liability
1.14 We do not accept liability for any loss or damage that you suffer as a result of using this website.
1.15 Nothing in these terms and conditions shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the United Kingdom.
1.16 Your order will be processed and delivered without undue delay, no later than 30 days after your order has been placed.
1.17 Please allow for up to 14 working days for delivery following the dispatch of your order.
1.18A Orders placed will only be dispatched once all items ordered within that order are available and in stock, at times we do have items available to pre-order, If you require some items before other please order these separately as no order will be sent till all items are available.
1.18B Subscriptions are dispatched within 3 - 7 days of each match having been played, Once again please allow up to 14 working days foe delivery.
1.18C All orders dispatched using either a signed of service or a traceable service FREE insurance is then provided on all orders dispatched no matter domestic or international, this is provided at no additional cost to all customers. orders dispatched using a standard service is not insurance by us for lose or non delivery, and is dispatched at the customers own risk.
1.18D Proof of Postage is obtained for every order dispatched and once 14 working days have pasted after dispatch, This will be made available to customers if needed. All Shipping costs are final and non-negotiable.
Cancellations, returns and refunds
1.19 All customers have the right to cancel their order under the Consumer Contracts (Information, Cancellation & Additional Charges) Regulations. Any disputes concerning refunds, must be refereed to your Credit / Debit card company, Citizens Advice or the Consumer ombudsman
1.20 Your right to cancel an order for goods starts the moment you place your order and ends 14 days from the day you receive your goods.
1.21 To meet the cancellation deadline, please notify us via email about cancelling the order before the cancellation period has expired.
1.22 If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have cancelled the order.
1.23 We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense.
1.24 Once you have notified us that you wish to cancel the order, any sum debited to us will be refunded to you as soon as possible and in any event within 14 days of your cancellation. However refunds are processed every working Friday evening. all refunds are returned to the customer by the payment provider chosen at the time of purchase either Stripe or Amazon, Once we have processed the refund we have no further access to be able to process another refund, If the refund is not received by the customer back to the original payment method once we have processed and supplied the transaction ID, then it is upto the customer to contact either there credit card company or debit card supplier to issue a charge back unfortunately we can only issue a refund once. Any disputes concerning refunds, must be refereed to your Credit / Debit card company, Citizens Advice or the Consumer ombudsman
1.25 You will not have any right to cancel an order for the supply of any of the following goods:
(a) medicinal products or services that are either dispensed on prescription or are available free under an NHS arrangement.
(b) a contract for passenger transport services - such as bus, rail or flight tickets.
(c) the supply of goods or services where prices are dependent upon fluctuations in the financial markets, which are beyond the control of the retailer.
(d) the supply of goods that are made to the customer's specification or are clearly personalised.
(e) the supply of goods that are liable to deteriorate or expire rapidly - such as a delivery of fresh flowers or meat.
(f) the supply of newspapers, periodicals or magazines.
(g) the supply of accommodation, transport of goods, vehicle rental services, catering or services related to leisure activities if the contract provides for a specific date or period of performance - for example, hotel bookings, courier services, car hire, restaurant bookings and theatre tickets for specific dates.
1.26 In addition you will lose your right to cancel if you:
(a) unseal goods that are not suitable for return if they are unsealed, due to health protection or hygiene reasons.
(b) unseal audio, video recordings or computer software that were sealed at the time of delivery.
(c) combine goods with other goods after delivery so that they become inseparable.
1.27 Payments are taken at the time of purchase by our payment provider Stripe, which is chosen by the customer at the time of purchase, We never see any customers details and only every receive the last 4 digit of a customers credit or debit card, Any disputes concerning refunds must be refereed to your Credit / Debit card company, Citizens Advice or the Consumer ombudsman
1.28 Postage for any return must be paid for by the customer, Unless an error was or has been made by us here at M60 Football Programmes, at which time we will refund the customer for the return postage only once the return has arrived back with us and in the same sealed condition as dispatched, If any item has been opened the customer will lose the right to a refund, Any damaged items must be returned to us first before we can issue any replacement or refund, This is due to the amount of fraud claims for damaged good we have received in the past.
1.29 All pre-ordered items must be paid for in advance regardless of when the match is played or when the item is available for dispatch.
1.30 Pre-ordering a programmes does not always guarantee the programme as this is as always down to the clubs and publishers meeting demand and completing our order with them, If a pre-ordered programme is unavailable a full refund will be given.
1.31 Please allow a minimum of 21 days when pre-ordering digital printed programmes, these are NOT printed in house and due to the high volume requested at present this can take some time as they are printed to order by a 3rd party for us.
Law and jurisdiction
These terms and conditions are governed by English law. Any dispute arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Courts of England and Wales.
Website is owned and operated by M60 Programmes LTD, Designed and Powered by EKM
Ownership of M60 Programmes, M60 Football Programmes, M60 Rugby Programmes & This Website was transferred on December 1st 2020 to M60 Programmes LTD company number 13049639
We work and operate fully in conjunction with the the Consumer Ombudsmans advice - www.consumer-ombudsman.org